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Message on COVID-19 Pt 3

Our latest update following news of a second lockdown later this week…

It feels a little like déjà vu as we head into lockdown once again; but as Dan in our café rightly pointed out last night, ‘we did it once and we will do it again!’. Both of our stores will remain open and we have clear measures in place to manage a safe, physical environment to shop & work. Your safety, and the safety of our team, remains our number one priority and we are grateful to all our customers who are continuing to engage with these measures, creating a safe space for all. Please see below for specific details you need to know ahead of Thursday:

Food Service

  • Our café will be closed from Thursday 5th November to Wednesday 2nd December, along with Elwick Place for dining in. You will still be able to enjoy some of your favourite dishes at home or on the go, with a takeaway service operating at both locations, including hot drinks & light lunches, plus authentic wood-fired pizza in Faversham.

Elwick Place

  • We will still be open in Ashford, where you can shop safely with plenty of spaces to browse and the strictest hygiene measures in place. This includes our delicatessen counter, with its extensive range of cheese & charcuterie, plus fresh fruit & veggies, essential groceries and a selection of over 90 wines for those lockdown evenings in. Please note our hours will reduce to 9am to 5pm each day.

Faversham Food Hall

  • Our hours will remain the same, with late night shopping continuing every Thursday & Friday until 8pm, giving you the opportunity to browse when it’s quieter and get ahead with your Christmas shopping. Don’t forget, you can also order a selection of Hampers & Gift Boxes online by clicking here, with delivery available anywhere in the UK.

Delivery Service

If you would like more details on the steps we are taking to ensure our stores remain safe, please visit our Covid Secure page here.

 

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